Our Guarantee

Why Offer a Guarantee?

We at Just Eyewear understand that shopping for glasses online takes a little bit of faith. That's why we offer our no-questions-asked, get-all- your-money-back-for-any-reason guarantee. It's simple: just contact us within 30 days of receiving your new glasses and let us know you want to return them. When we get them back, we'll refund 100% of the purchase price.

We want you to take that leap of faith, to trust our company and purchase your prescription eyeglasses with us. So jump. We’ve got your parachute—our guarantee. Just Eyewear wants every customer to love his or her new glasses. If you don’t for any reason, let us know and send them back within 30 days and we will reimburse the purchase price. Smooth sailing.

Do You Really Mean “Any Reason”?

Yes, we do. Examples: Your glasses don’t fit right. Your girlfriend doesn’t like them. Your dog’s scared of them. They don’t match your new shoes. *Gasp* You found another pair elsewhere you like more. They make you look like your high school English teacher. Whatever the reason, you can return them.

Need to Return Your Glasses?

Got your glasses and didn’t love them? We’re sorry! Simply contact us and return the glasses in the condition they were sent to you within 30 days of receiving them.

Let us help you make the return process even easier: see our Shipping and Returns page for the nitty-gritty on Returns.

We really are sorry you didn’t love your glasses (for any reason). And we hope you’ll find your perfect pair this next time around. To guide you on your way, be sure to check out our guides on “How to Buy Glasses Online” and “How to Choose a Frame”. And of course, contact us if you have any questions whatsoever.

Lastly …

Thanks for taking a chance on Just Eyewear! We guarantee you’ll love the glasses you get—or you’ll get your money back. We mean it when we promise: 100% Satisfaction Guaranteed.

If you have any questions, please contact us.